Helping a world of unstoppable diversity. (._.)

... Or, a virtual world, that is. (>_<)

So... Emeraldgate seems to be over. The client has mostly been blacklisted, the "bad" devs banned, and everyone is looking for the next big shiny. Most people don't want to use the V2 client because, to them, it's too great a departure from the interface they've been used to for 2, 3, 4, 7 years. So, what's the former 'Emerald' flock to do? (O.o)

Mind you... That's a pretty big darned flock. (=_=)

At this moment Linden Lab's Third Party Viewer Directory list has 13 clients of varying types. The most visible and shiny being Phoenix, Emergence, Kirsten's, Ascent, and Imprudence. All of which have VERY different user interfaces! DX

From the approach of 'sticking to V1-4life!!' to 'making V2 my way'... From client to client; buttons, menus, and options are all over the place! In addition, most of these clients are still open beta or hobby projects. So they're not totally stable, not all features work 100%, some features are flat-out missing, and worst of all... providing help in Second Life is mired in the new complexity this diversity introduces. (>_<)

As someone who likes to be knowledge and helpful, I'd often have the top 2 or 3 clients installed on my computer and keep up with the updates as they came out... Usually spending a day on each then going back to my personal favorite until someone has a major update. (^_^)

That was easy back in the days of Cool Viewer, Emerald, Imprudence, and LL's offering. The UIs were generally equal, knowing each client meant knowing the LL base functions plus whatever the TPV devs added. Problems would filter down and I'd just have to take note of what I hear from frustrated users to come up with solutions for each client. (^_^)

But now... DX

LL's V2 UI is a giant departure from what people have experienced for the past 7 years. Mind you, it's a departure I appreciate. It's more of a "computer" UI to me, which I can absorb and adopt easily as opposed to the "video game" UI that I struggled in with the V1 clients. Still... It's a departure and not all TPV devs have utilized it. For the ones who have, it often gets heavily modified. (._.)

And, that's where the problem comes in with the TPV clients. They're modding like crazy. So, when it comes time to provide help...

[2010/09/05 14:01] ** **: where is "Disable Camera Constrains" in Imprudence viewer?

[2010/09/11 18:41] ** **: I am using snowglobe. how do I manage these chat screens.. there annoying

[2010/09/11 18:42] ** **: imprudence has a different font

[2010/09/11 18:42] ** **: Yeah, it needs some tweaks, which is why I was on Kirstens, but that kept crashing on me.

[2010/09/11 18:52] ** **: someone told me there is a spell checker in Imprudence viewer..how the eff do u turn it on

[2010/09/11 20:45] ** **: Blech. By default, Imprudence still tries to save inventory scripts as LSO. Whyyyyyy. ._.

[2010/09/11 20:45] Imnotgoing Sideways: Mono makes teleporting evil. (._.)

[2010/09/11 20:59] ** **: I was just talking to my mom and wondering why phoenix debug menu wont stop my typin


.... And I have NO BLOODY CLUE how to respond to these things. I like to help, people come to me for assistance, but I just can't seem to keep up with the influx of different clients in SL. (._.)

As a result, much of last night's Q&A event was more a round-table of us trying to find who learned what on which client and if it addresses the issues that another person has. No two people were in the same version of the same TPV and all we could do was simply try our darndest to provide as complete a solution as possible. (._.)

Even for my building classes... Stupid silly things like "Select Texture" being renamed "Select Face" is enough to suck precious minutes from the lesson so that the diverse mix&match user base can proceed. (._.)

What's a helper and educator to do? Add disclaimers to events for which clients are supported for each lesson? Hope to bloody'ek that LL works with the TPV devs in collaboration and come up with a reasonable compromise in UI standardization? (O.o)

It's work. SL is supposed to be fun. Meh... I'm going inworld to build myself a micro avatar. I'll be using V2 due to it being my personal favorite UI. Don't mind me. (._.)

Anatomy of an Immy. =^-^=

I've been LOLing lately at all the places where I'm seeing my name used as though I'm a beast of lore. "Imnot" here, "ING" there, "Immy" everywhere. It's like watching a bunch of wrinkly curmudgeons telling stories about Bigfoot, Nessie, Jaws, or whatever. It's silly. (^_^)

Anyway... My blog, my rules. Let's talk about me. I'm so vain. =^-^=


Little Immy - March 2008

I started SL as a kid AV. Quite antisocial, in fact. One thing I sure as heck didn't want was to be in the virtual gene pool of the online dating/sex scene. Making myself a creepy little crud really helped work that out... To a limit. (O.o)

I STILL ran into people who would IM me with less than savory requests. And, I was all like "Woah! Dude! DX" most of the time. So, back then, I spelled it out in my profile. I introduced myself, left a messages telling people to NOT IM me with sexual requests, even threatening to shout them to open chat. Finally closing my profile with "Please call me 'Immy' so that I know you've read my profile. (^_^)". Not bad, no? No only an indicator that I got my preemptive message across, but, a nickname was born. =^-^=



So, yes, for quite a while I was a kid avatar. It was fun. Though, I was quite imp-ish and sometimes very un-kid-like most of the time. I was mostly floating between trying pass as a kid, a vampire, a loli-imp, a neko, or whatever my mindset was at the time. Regardless, no matter what I was, I was "me". (^_^)

I've since sprouted up and gone adult now. Along this whole time I've been a regular at the Hanja Welcome area, Waterhead, NCI, and various other places. I like to diversify. I hop around from PG sandboxes to Adult dollification sims and everything in between. (^_^)

One thing that's been consistent to my nature is helping. I was always the kid in class who would put things down to help someone else reach a better understanding of what they are trying to accomplish. So, it's only natural that I become a helper. It started when I found a pile of green dots on the map in a PG sim. I dove in to find this funny little place called New Citizens Inc. One of my Hanja friends was there, so I said "Hi" and chatted up the place for a while. Over time, I got to better know people and even ran into the first person to ever chat with me in SL... An active NCI officer at the time who I had shoo'd away because I wasn't really chatting with anyone back then. (>_<)

Anyway... The group was fun and I became a regular. I started getting used to the idea of being able to build and script on the land. I started entering contests. I started having serious fun. Over time, through what I hope was merit of my actions, I was assigned the role of a helper. (^_^)

I really enjoyed it. Helping comes naturally to me. It's how I get my thrill. I can't really explain it. I guess it's the pride. I like the feeling I get when I've given a person one more thing than they didn't know before. I won't even say I'm generous. I can't say that generosity is my motivation. It's just the thrill of spreading information. I'm an information glut and a showoff, so, I like to spout all day about information I have. (^_^)

At one point, I was finally past my minimum time required to sign up for Second Life Mentors and I dove in to it. The application process took a long time and the meetings, shadowing, and final acceptance was very rewarding. Again, this gave me more opportunity to help. I really didn't have to change any habits and I rarely wore the tag, but, it was nice to have the extra resources available at my disposal. Mentor group chat was a great place to take baffling questions. Access to Help Island was a fun way to pass the time assisting people for their first minutes inworld. It was a blast. =^-^=

Between infohubs, NCI, and Help Island, I sure as heck had a full plate and it was full of things I liked. In between and intermingled with my duties, I had my friends. From the Welcome are mobs, to the drones at The Doll Works, to the nutcase /b/tards of Woodbury, to my own close and personal friends... SL always had something to offer for my time spent inworld. (^_^)

Then I faced a griefing. To me, THIS was a genuine griefing. Not silly cubes and particles. I got falsely Abuse Reported by a W-hat goon for (Sexual)ageplay. Mind you, I was in a PG (adult robot) avatar, on PG land, in a PG event, and building a PG project for the event. What part of anything I was doing had a chance of being misconstrued as (sexual)ageplay, I'll never know. (>_<)

Aparently, neither will Linden Lab. After filing a ticket on the suspension, I got a response clearning my record of the event and apologising for the error. That was a good thing. (^_^) In the process, I was able to point out the events that lead up to my AR and even the presumed name of the avatar that reported me. From that, the NCI community and senior land officer offered me the opportunity to become a Land Officer of the group. I accepted the poisition and continued to do my best to keep the sandboxes clean and safe. At the same time, making a mess of my own, much to the pleasure of the crowd of regulars. (^_^)

To date, that's what I continue to be. SL is supposed to be fun and I'm finding all of my facets of fun in different places all over SL. While I will be losing my Mentor tag in just a couple weeks, I will still mentor on my own terms. The existing fringe mentor chat groups are still fine resources for information and NCI still remains the number one location and group for getting exactly what you need to adjust to this funny little virtual world. (^_^)y

Coming soon: Mentorless Second Life

A rarely seen tag on me, that will soon be seen no more. (._.)

Second Life Blogs

As of December 11, 2009 Linden Lab will be disbanding the Second Life Mentors group. As a result, residents will be losing a resource that's long been available to the volunteer community and new residents' introduction to SL will never be the same again. (T_T)

For me, it was not about the tag. Anyone who knows me or has seen me knows quite clearly that I rarely if not never wore the thing. What I did do, though, is give my time and use the resources available to my fullest. I frequented infohubs, welcome areas, volunteer regions, and the numerous Help Islands which were restricted to new-resident and Mentor access. It was a fun ride. I met a few friends along the way, Mentor and new rez the same. And, now one facet of that is being taken away. (T_T)

Linden Lab allowed me to be who I am and do what I do best. For that, I thank them for the opportunity. In this turn of events, I will be keeping a critical eye on them. They say they want to improve the New User Experience. All I can say is, I'll wait and see. (=_=)

And... Of course... If a new volunteer program comes along; I will be right there at the signups and offering my time and talent to this wild and wooly virtual world. (^_^)y

NCI's policy on volunteer and staff group associations

NCI's current standing policy. Not in my own words:

http://nci-sl.org/forum/viewtopic.php?f=3&t=7

It has been decided that NCI will continue its tradition of being inclusive and of dealing with individuals on a case-by-case basis. NCI is not the SL police department, nor do we have authority over the internet or real life. We have authority only on our land.

Membership in NCI's "official" ranks will be handled in the same way that we handle everything in what we do: case by case. Person by person. Groups are comprised of individuals. We will not carry a prejudice toward groups as a whole, we will deal person by person. This is how we help: person by person. One at a time evaluating their needs, and acting accordingly. This is how we hire: Person by person. One at a time, evaluating their strengths, weaknesses, character and behaviour. This is the way of NCI.

NCI hires from *within* the ranks. That means that you have to have been helping freely for some time before you are ever invited to become a helper by someone who has long experience in dealing with newbies and the many character types that come though our very public space. We watch, observe, listen, and learn. We assess their temperament, skills, communication style and overall attitudes and behaviour. If an individual is proposed as a potential helper by a current Land Officer, we consult, deliberate then finally make a decision en group.

One cannot apply to NCI for a position; people are invited, based on long experience and first hand observation of the individual. People who grief, simply don't make it to the ranks. Griefing is counter to NCI culture. An individual who has been observed, recorded or strongly evidenced to be a griefer will simply not be invited, regardless of what group zie may or may not belong to. This has the added advantage of weeding out bad apples regardless of the group they belong to.

It's long been NCI's policy and culture to deal with the individual, rather than by group. It's my understanding that the policy was stated as if an individual belong to a known griefer group they may not simultaneously occupy an official position at NCI. You may play and hang out with us, but not be a helper, LO or BoD. They either leave NCI or the other group. Some felt that was in conflict with dealing with people one by one, case by case, as well as being a less effective strategy for keeping our lands peaceful and our membership secure. Some of our officers/helpers/regulars also associate with some Woodbury members. This brought it from a theoretical issue, to a practical one.

(^_^)y